Returns & Exchanges

At Bdellium Tools, we want you to be completely satisfied with your professional beauty tools; if you are not happy with your purchase, we accept returns on unused items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Contact our customer support team with your order number and the specific items you wish to return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Pack Your Brushes

  Securely pack the unused products in their original packaging, ensuring all protective sleeves and labels are intact to prevent damage during transit.

• 3.
  Ship the Package

  Affix the provided shipping label or use a tracked carrier of your choice to send the package back to our distribution center for processing.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will issue a refund to your original payment method within 5-7 business days, minus any shipping fees.