Frequently Asked Questions
Everything you need to know about our professional makeup brushes and tools.
Are Bdellium Tools brushes cruelty-free?
Yes, all Bdellium Tools products are 100% cruelty-free. We do not test on animals, and our Bambu and Studio lines feature high-quality synthetic bristles designed for professional performance without the use of animal hair.
How should I clean and maintain my makeup brushes?
To prolong the life of your brushes, we recommend cleaning them weekly with a mild brush cleanser or gentle soap. Rinse under lukewarm water, reshape the bristles, and lay them flat to dry to prevent water from damaging the wooden handle and ferrule.
What is the difference between the Golden Triangle and Bambu series?
The Golden Triangle series features ergonomic triangular handles for better control and stability, while the Bambu series is made with sustainable bamboo handles and vegan synthetic bristles, focusing on eco-friendly beauty.
How long does shipping take for domestic and international orders?
Domestic orders typically process within 1-2 business days and arrive within 3-7 days. International shipping times vary by location but generally take 10-21 business days depending on customs processing.
What is your return policy?
We accept returns for unused and unopened products within 30 days of purchase. Due to the hygienic nature of beauty tools, we cannot accept returns on items that have been used or removed from their original packaging.
Do you offer professional discounts for makeup artists?
Yes, we offer a dedicated Pro Program for certified makeup artists and industry professionals. You can apply through our website by submitting your professional credentials to receive exclusive discounts.